Privacy Policy

Last updated: October 11, 2026

Private account information

We use account email and authentication information to manage sign-in. Customer profile details include name, phone, property address, city, state, and ZIP code. These details are not displayed in provider listings or automatically shared with providers when you browse. Authorized administration and the services that operate account authentication and storage may access information needed to provide the service.

Information you choose to share

Active listings publicly show business name, services, city, state, service ZIP codes, description, portfolio content, and rating totals. Opening a profile and seeing business phone, email or website require sign-in. Do not include private customer information in your portfolio. Review content you choose to post may be visible to other users. Information you send directly to a provider by phone or email is received by that provider.

Customer ratings

A provider may rate a customer only after that customer posts a review of the provider. Customer ratings are visible only to providers with an active membership whose businesses that customer has reviewed, and authorized marketplace administration. They are not shown to customers or in public listings. Providers see a limited name label, stars and review text, not private contact details or addresses. Customer ratings are separate from public business reviews and provider responses. Providers can report their own customer ratings for owner moderation. Reporting alone does not remove a review. These account interactions do not independently verify completion of a service.

Calificaciones de clientes

Un proveedor puede calificar a un cliente solo después de que ese cliente reseñe su negocio. Las calificaciones solo las ven proveedores con membresía activa cuyos negocios el cliente haya reseñado y la administración autorizada. No se muestran a los clientes ni en el directorio público. Los proveedores ven un nombre abreviado, estrellas y comentarios, sin dirección ni datos privados de contacto. Estas calificaciones son distintas de las reseñas públicas del negocio y sus respuestas. Los proveedores pueden reportar sus propias calificaciones del cliente a la administración; reportar no elimina la reseña automáticamente. Los servicios no se verifican de manera independiente.

Payments and service providers

Account authentication uses Supabase. Profile records and portfolio uploads use hosted database and file storage. Provider subscriptions, when available, are authorized separately through Stripe. This profile form does not collect card details or authorize charges. Membership and payment status may be stored to manage provider access.

Billing records and disputes

We keep records of provider agreement acceptance, profile changes, verified Stripe subscription events, and membership emails. Authorized marketplace administration may share relevant records with Stripe and the card issuer to review payment disputes. These records are private and are not shown in provider listings.

Registros de pagos y disputas

Guardamos la aceptación de acuerdos del proveedor, cambios del perfil, eventos de suscripción verificados de Stripe y correos de membresía. La administración autorizada puede compartir registros pertinentes con Stripe y el banco emisor para revisar disputas de pagos. Estos registros son privados y no aparecen en los perfiles públicos.

Staying signed in

Secure account cookies keep you signed in on this device after closing the website. Returning renews the session when possible. After 90 days without a renewal, or if you sign out, clear browser cookies or your session is revoked, you will need to sign in again. Use Sign out on a shared device.

Saved information and privacy

We save the version and acceptance date of these declarations. Profile information and uploaded media are retained when a provider trial or membership ends so the profile can be restored. You can edit your saved details and remove portfolio files through your account while provider access is active. For other account or privacy requests, contact the site administrator through the support channel available to you. Confidential information is not displayed in the provider directory; no online service can guarantee absolute security.

Support requests / Consultas de soporte

When you request help, we store your name, reply email, topic and message privately for the marketplace owner. Our email service sends the owner a notification. We retain a daily hash of your network address to limit repeated submissions. Do not send passwords or payment card details.

Cuando solicitas ayuda, guardamos tu nombre, correo de respuesta, tema y mensaje de forma privada para el propietario. Nuestro servicio de correo le envía una notificación. Conservamos un hash diario de tu dirección de red para limitar envíos repetidos. No envíes contraseñas ni datos de tarjetas.

Review notifications / Avisos de reseñas

For new reviews, we privately store the author’s authenticated account email to notify them when the provider responds. Providers receive review notifications at their saved account email. Notification emails contain the review or response and a link to the site. Your email is not included in review listings. Delivery records are visible only to the owner.

Para las nuevas reseñas, guardamos de forma privada el correo autenticado del autor para avisarle cuando responda el proveedor. Los proveedores reciben avisos al correo guardado de su cuenta. Los correos contienen la reseña o respuesta y un enlace al sitio. Tu correo no se muestra en las reseñas. Solo el propietario ve los registros de envío.

Profile activity / Actividad del perfil

We measure public profile visits and clicks on business phone or email links. Each business sees only its aggregate counts. We use a random session identifier stored in your browser session to limit repeated actions. We retain daily hashes of that identifier and network address to deduplicate and limit abuse, deleting hashes older than two days when the next activity is processed; raw identifiers and network addresses are not stored in activity records. Daily aggregate totals are retained. We do not send these events to Google or an external analytics service, and they do not reveal who contacted a business or whether a call or email was completed.

Medimos visitas a los perfiles públicos y clics en teléfono o correo del negocio. Cada proveedor ve solo sus totales. Usamos un identificador aleatorio de sesión y hashes diarios del identificador y de la dirección de red para limitar repeticiones y abuso. Los hashes de más de dos días se eliminan al procesar la siguiente actividad; conservamos los totales diarios. No guardamos identificadores ni direcciones de red sin hash en estos registros ni enviamos estos eventos a Google o a un servicio externo de analítica. Los clics no confirman llamadas, correos enviados ni trabajos contratados.